JOURNAL ARTICLE

Stop Playing Favorites.

  • Published In: Harvard Business Review, 2024, v. 102, n. 4. P. 147 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Toegel, Ginka; Barsoux, Jean-Louis 3 of 3

Abstract

The article focuses on the common managerial challenge of in-group and out-group dynamics within teams, where leaders tend to favor certain employees, often unintentionally, leading to negative consequences for those less favored. Research shows that perceived favoritism harms employee engagement, satisfaction, collaboration, and retention, with out-group members experiencing resentment and reduced cooperation. The article recommends that managers regularly assess their relationships with all direct reports through simple weekly audits, actively work to build rapport and support growth, and address conflicts through empathetic conversations and clear agreements to repair damaged relationships. Effective management of these dynamics can improve team cohesion, productivity, and morale.

Additional Information

  • Source:Harvard Business Review. 2024/07, Vol. 102, Issue 4, p147
  • Document Type:Article
  • Subject Area:Social Sciences and Humanities
  • Publication Date:2024
  • ISSN:0017-8012
  • Accession Number:177779179
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