JOURNAL ARTICLE

HR's New Role.

  • Published In: Harvard Business Review, 2024, v. 102, n. 3. P. 96 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: CAPPELLI, PETER; Nehmeh, Ranya 3 of 3

Abstract

The article focuses on the evolving role of Human Resource Management (HR) in response to a tight U.S. labor market, emphasizing a shift from cost-cutting to prioritizing employee well-being and retention. It highlights how decades of reducing HR expenses and understaffing are no longer sustainable amid low unemployment, rising workplace stress, and labor disputes demanding better staffing. HR is urged to reclaim its traditional role of advocating for employees by educating leadership on the true costs of turnover, addressing anxieties about AI and restructuring, investing in training and internal mobility, and strengthening diversity, equity, and inclusion (DEI) efforts. The article underscores the need for HR to provide comprehensive data on workforce challenges to influence corporate decision-making and foster more sustainable, employee-centered practices.

Additional Information

  • Source:Harvard Business Review. 2024/05, Vol. 102, Issue 3, p96
  • Document Type:Article
  • Subject Area:Social Sciences and Humanities
  • Publication Date:2024
  • ISSN:0017-8012
  • Accession Number:176460490
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