How (and When) to Say No to the Boss.

The article presents the author's recommendations on when and why one should refuse to take on more work, in order to sustain professional effectiveness and mental well-being, and maintain an overall work-life balance. Executive coach Dina Denham Smith offers strategies to this effect, including: reassessing one's priorities both inside and outside of work, questions to ask oneself in identifying opportunity costs, and techniques for becoming comfortable with turning someone down.