Past Event

EBSCO Open Day, London 2024 - Day 2

Day two will cover critical topics such as navigating rising content costs and effective electronic resource management, including perspectives from EBSCO. The day will feature insightful sessions on AI applications in libraries, serials management, and customer service excellence. Attendees can participate in engaging discussions, including a panel on the future of serials, books, and eBooks, as well as MOSAIC's approaches to collection development. The event includes opportunities for exhibition viewing, networking, and concise lightning talks from publishers.

20 Cavendish Square

London, England, United Kingdom

27 November 2024

Agenda

  • 9:00 - 9:30 | Arrival / Refreshments + Exhibition Viewing
  • 9:30 - 9:35 | Opening Remarks
    Sarah Zamanou, Marketing Manager, UK & Nordics, EBSCO
  • 9:35 – 9:40 | Welcome Address
    Claire Honeybourne, Director of Sales, EBSCO
  • 9:40 - 10:10 | Keynote Presentation: Navigating the Rising Costs of Content
    Libby Homer, Director of Student and Library Services, Anglia Ruskin University
  • 10:10 - 10:30 | Case Study: Effective Electronic Resource Management
    Theresa Thurston, Assistant Director, Resources and Digital Discovery, Canterbury Christ Church University
  • 10:30 - 10:50 | Electronic Resource Management: An EBSCO Perspective
    Richard Burkitt, Director of Innovation, EBSCO
  • 10:50 - 11:10 | AI and EBSCO
    Douglas Heintz, Library Services Engineer, EBSCO
  • 11:10 - 11:30 | Break + Exhibition Viewing
  • 11:30 - 11:45 | Serials Management: A View from the Library
    Peter Barr, Head of Content & Collections, The University of Sheffield
  • 11:45 - 12:00 | Serials Management: A View from EBSCO
    Steve Giannoni, Director of Sales, EBSCO
  • 12:00 - 12:30 | Delivering the Gold-Standard in Customer Service
    Nicola McCann, Customer Service & Operations Director, EBSCO
  • 12:30 - 1:35 | Lunch (Including Exhibition Viewing & Networking)
  • 1:35 - 1:50 | Publisher Lightning Talk
    Stuart Burke, Regional Sales Manager – UK, French German-Speaking Europe, CABI | Jane Wright, Head of Sales, Taylor & Francis
  • 1:50 - 2:50 | Panel Discusion: Serials, Books & eBooks. The Present and Future
    Kevin O-Donovan, Library Acquisitions Manager, LSE | Elly Cope, Head of Access & Acquisitions, University of Leeds | Peter Barr, Head of Content & Collections, University of Sheffield | Jane Wright, Head of Sales, Taylor & Francis
  • 2:50 - 3:05 | MOSAIC & Approaches to Library Collection Development
    Jon Reid, SSD & GOBI Manager, EBSCO | Steve Giannoni, Director of Sales, EBSCO
  • 3:05 - 3:15 | Closing Remarks
    Claire Honeybourne, Director of Sales, EBSCO
  • 3:15 - 3:45 | Breakouts
  • 3:45 - Close | Refreshments & Networking

Sponsors

Register for Day 1

EBSCO Open Day, London - Day 1