Book suggestions and reading advice on the spot.

Features of BookChat

Libraries aim to provide high-quality readers’ advisory services, but sometimes lack the staff, hours, or expertise to deliver these services when and where patrons need help. BookChat provides reading suggestions and advice on the spot, powered by the experts at NoveList.

Fast and easy real-time help
BookChat Specialists provide quick, on-demand answers. Perfect for those patrons who are in a hurry.

Comprehensive expertise
BookChat has your back when readers have questions about unfamiliar topics. The experts at NoveList (who you know and trust) are familiar with all genres and types of books.

Extended availability
BookChat hours of operation are during days and times when patrons need it most (evenings and weekends). BookChat is also available to users within the library or those accessing the library remotely.

Low-pressure interactions
BookChat is a quick, text-based way to get help. This is especially appealing to patrons who don’t like to ask for help or prefer engaging online.

Extra help, affordably
BookChat provides extra help when you need it; it's that reassurance that there is backup at the click of a button.

To purchase BookChat, you must have an active NoveList Plus subscription. Contact NoveList for more information.

"Jane was responsive and really 'listened' to me during our chat. I have two great books suggestions from them, that I look forward to reading and listening. 5 stars!"

K. Warwick

"The responses were quick and well thought out."

S. Tapia

"I didn't ask anything easy but she found titles I really now want to read. Thank you."

— EJ Cronin

See how it works

BookChat specialists are real reading recommendation experts — not bots. Want to see what an interaction with a patron looks like?

Sign up for a demo

Take a tour of the features of BookChat and NoveList Plus.

Request a quote

Contact us for purchasing information.