IPSWICH, Mass. — July 21, 2014 — After trying two other discovery solutions, Open University of Cyprus (OUC) has made the switch to EBSCO Discovery Service™ (EDS), the discovery solution from EBSCO Information Services (EBSCO). EBSCO was able to deliver the service and support the university was looking for as well as provide unique customization options and a fully integrated solution.
Open University of Cyprus knew what they wanted – a tailored discovery experience to meet the needs of their end users. They had tried two other discovery services but neither proved to be the right fit for them. The university’s biggest regret is that they tried the two other discovery services before making the switch to EDS.
Panagiotis Themistocleous Information Systems Librarian at OUC explains “EDS really came through for us. EDS provided the support and scope to resolve and meet our unique needs. They made implementation easy and were able to seamlessly include our Institutional Repository. Their technical engineers have been very supportive and suggested customizations to make the discovery experience truly unique for us.”
The library was also impressed with the fully integrated functionality of EDS. Themistocleous says connecting with their library’s resources, holdings information and available full text were important features for them. “All the tools we need can be found in EDS. The technology of EDS has merged everything together so our users can find exactly what they need in one place.”
Additionally, the library was looking for a solution that supported the Greek Language characters properly. Many of the OUC users have been very satisfied with the ability to set their search interface in Greek and have taken advantage of customizing their personal preferences. Other customization features the library plans to utilize in the near future include integrating the popular widget ‘Ask-A-Librarian’ as well as adding their institution’s colors.
EBSCO Discovery Service creates a unified, customized index of an institution’s information resources, and an easy, yet powerful means of accessing all of that content from a single search box-searching made even more powerful because of the quality of its relevance and value ranking technology.
About EBSCO Information Services
EBSCO Information Services (EBSCO) is the leading discovery service provider for libraries worldwide with more than 6,000 customers in over 100 countries. EBSCO Discovery Service™ (EDS) provides each institution with a comprehensive, single search box for its entire collection, offering unparalleled relevance ranking quality and extensive customization. EBSCO is also the preeminent provider of online research content for libraries, including hundreds of research databases, historical archives, point-of-care medical reference, and corporate learning tools. EBSCO is the leading provider of electronic journals & books for libraries, with subscription management for more than 360,000 serials, including more than 57,000 e-journals, as well as online access to more than 550,000 e-books. For more information, visit the EBSCO website at: www.ebsco.com. EBSCO Information Services is a division of EBSCO Industries Inc., a family owned company since 1944.
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