EBSCO Professional Services

Customize your products and services to meet your library’s goals. Our team offers a 360-degree view of the library marketplace and unmatched expertise.

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Industry Experts You Can Trust

  • Library Service Engineers

    A global team skilled in information applications and technical conversations

  • Implementation Managers

    Who serve as a project manager for any custom engagement to help to guide implementation and ensure a seamless launch

  • Engagement Managers

    Experienced librarians who offer in-depth training online or onsite, to staff and library end-users

  • UX Research Experts

    Optimize user experience for your library via a number of projects including user testing, surveys, focus groups and card sorting exercises

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How EBSCO Professional Services Transforms Remote Access for Libraries

Director of Software Services, Rui Francisco, offers his insight and experience in partnering with libraries to improve remote access for their users during pandemic times. 

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An Extension of Your Library Staff

EBSCO Professional Services team is an extension of your library staff. We provide expertise and additional resources just when you need them. Our services include education and training, ERM solutions, platform analysis and solution maintenance. 

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Create the Easiest Path to Information for End Users

Through consultation, assessment and implementation, our experts can help to improve a variety of research workflow areas including user experience, content visibility and leveraging the right platforms. 

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