Leveraging a discovery service can help patrons build their digital literacy skills.

Public libraries have been given a huge task to educate their patrons and teach the foundations of digital literacy. Patrons are navigating a complex digital world and need tools and resources to match the depth in which they experience the digital.

  • How does the library provide digital resources that are equally accessible to digital natives and digital immigrants?
  • How can the needs of fluent English speakers as well as those who struggle with it both be accommodated?
  • How can the library satisfy both those trained in library search and those who are daunted by the process? 

This free playbook covers how a discovery service can help address these challenges. 

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