A discovery service can be a bridge to the public library for all demographics

Today’s public library doesn’t serve a monolithic populace. Instead, it must accommodate the vastly different needs of a diverse set of communities.

  • How does the library provide digital resources that are equally accessible to digital natives and digital immigrants?
  • How can the needs of fluent English speakers as well as those who struggle with it both be accommodated?
  • How can the library satisfy both those trained in library search and those who are daunted by the process? 

This free playbook covers how a discovery service can help address these challenges and more. 


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