Improve the patron empowerment user experience by displaying detailed/specific errors to the patron when actions cannot be completed
Ability to place hold on multiple volumes of a title
Many users who reach the EBSCO log in page attempt to log in by entering their institutional email address in the username field. With this enhancement, if the email domain has been configured as a trusted email domain for the institution, the user will be asked if they'd like to access EBSCO through their institution's preferred authentication method
Display holdings statement in RTAC for FOLIO libraries, using the holdings statement data from the FOLIO record
The login pages used for patterned ID and patron ID authentication have been updated to reflect the design of the new EBSCO login page. With this update, the page now displays the institution name and logo, increasing user confidence
The login page for MyEBSCO personal user accounts has been refreshed with a new design that complements the redesigned EBSCO login page
Administrators can configure multiple versions of their institution name in different languages, including several languages that use non-Latin characters
EBSCO log in page is redesigned and enhanced with Find My Organization
Shorten the "Find my Institution" user flow for mobile app users
Libraries will be able to use ILS integrations: EDS RTAC in the EBSCO Experience Manager configuration module to map incoming ILS RTAC statuses to the three status icon categories along with custom status labels in the new user interface, providing a better visual indication of item availability to their end users
Improved messaging to users when RTAC response is pending or not successful
Display volume/issue information in RTAC for FOLIO libraries whenever the enumeration and chronology or volume fields are populated in FOLIO