Reports & Statistics - COUNTER reporting will be upgraded to support release 5.1 Code of Practice to maintain industry compliance. Users will be able to access, generate and schedule COUNTER R5.1 & SUSHI server reports. COUNTER R5 & R5.1 reporting ability will live concurrently until EBSCO deprecates the R5 customer facing reports in June 2025.
Shorten the "Find my Institution" user flow for mobile app users
Effort to identify user needs and understand behaviors around Mobile App usage, including a focus on global markets (e.g. India) to uncover specific variation of feature development opportunities