Publisher Support for Journals & Periodicals

Please the XML learning resources in the Quick Links section below. If you are in need of help getting started or optimizing your XML/Digital-first workflow solution, please feel free to reach out to the providers listed below* who will be happy to assist you.

*Resources should not be considered officially endorsed by EBSCO and are provided for informational purposes only.

XML Service Providers & Consultants

Journal Services at Lumina Datamatics:
Sendil Mourougane, Director Business Development
sendil.mourougane@luminad.com
732-770-3506

Aptara Inc.​:
Fabian F. Torres, Senior Director, Business Development, Aptara Inc.
Fabian.Torres@aptaracorp.com
480-262-6334

PurpleGray: 
Works collaboratively with publishers to develop and implement a customized content-first workflow that generates digital and print products across multiple channels including XML.
Kilian Schalk, founder 
xml@purplegray.com
212-641-0822

FTP stands for “File Transfer Protocol.” It is easy to use and is the most efficient way to send data to EBSCO. We will supply you with FTP login credentials (the host URL, username, and password). You can log-in, and then drag and drop your PDFs onto the FTP folder.

These files will be mirrored to EBSCO’s server and our Content Management team will retrieve them for processing.

If your company has its own consistent FTP location where we can retrieve new files, you can arrange for us to pull your ebooks from that location. 

For instructions on how to use FTP, please refer to the Content Delivery Guidelines.

Thank you for your partnership! Please see our promotional site for logos, marketing brochures, and additional support information.

Open access to our databases is not available. Therefore we are not able to provide a direct link to publisher content on EBSCOhost. For more information, please email our Content Licensing Group.

For questions regarding the status of your title(s) on EBSCOhost, please feel free to contact our Content Licensing Group. 

Please notify us of any changes to your publication by emailing your regular EBSCO contact or submitting a notification through the publisher support form.

If you have any questions relating to your licensing agreement, please notify your EBSCO business contact or email our Content Licensing Group. 

Thank you for your interest in partnering with EBSCO.  If you are seeking a new partnership agreement with EBSCO, please email us and indicate the following: Publication type, ISSN number, issue count, website address, email address, and subscription cost (if applicable). Please also attach a sample issue for our review.

If you would like to change your delivery format or method of sending, please notify us through the publisher support form or send an email to your regular contact at EBSCO.

Our automated processing system integrates all newly uploaded data automatically from the FTP.

Our processing team periodically checks for new content according to your publication schedule.

Please see our Full-Text FTP Instructions for PC and Mac. 

We accept most aggregators’ standard feed formats. Please let us know if you already work with a third-party distributor and let the distributor know to add your content to their regular EBSCO delivery feed.

If you need to submit a replacement file due to a problem with your original submission, or if you have released a “special issue”, please send the content through your established delivery method. Please be sure to label files appropriately as “_replacement” or “special issue”. Please also notify us via the publisher support form or through your usual contact at EBSCO.