FOLIO is an open-source library services platform that integrates print and electronic resource management. It includes core library management functionality, is built on a modern architecture to ensure continuous innovation, and supports the integration of applications from third-party providers. EBSCO provides implementation, hosting and support for FOLIO.
EBSCO is an active partner in the evolution of FOLIO and is invested heavily in the successful outcome of FOLIO by being involved in FOLIO community groups, as the largest contributor of developers, code and features to FOLIO, and is actively engaging in learning opportunities for the library community.
With this dedication and investment, EBSCO is planning on years of engagement and support for FOLIO and the FOLIO community.
As part of EBSCO FOLIO Services, each library is provided with a lead implementation consultant, with whom the institution can work to design and execute an appropriate project plan. FOLIO Services Consultants are located in regions around the world and provide services in multiple languages.
Most importantly, they have experienced implementations both from the client and the vendor perspective. They have first-hand knowledge of what it takes for an implementation process to happen smoothly and for clients to be satisfied with the results. The team consists of librarians and veteran ILS consultants who have led the implementation of various systems across large consortia and libraries.
Your library will be assigned a lead FOLIO Services Consultant who will be backed and supported by the experience, knowledge and assistance of the entire EBSCO FOLIO Services Consulting team.
In addition to the EBSCO FOLIO Services Consultants for implementation, EBSCO provides a dedicated team of engineers who support the hosting of FOLIO. This team is made up of experienced full-stack engineers with a diverse range of talent including in-depth AWS knowledge/AWS certified to support FOLIO hosting.
This team contributes extensively to the FOLIO community, ensuring code quality, reviewing architectural designs and decisions, and leading quality assurance efforts. They are instrumental in hardening the FOLIO codebase as well as providing stable environments for customers.
In order to make implementation support more accessible worldwide, EBSCO has partnered with more than two dozen trusted vendors across the globe. These partners bring their expertise in local systems and standards and are supported by EBSCO’s infrastructure. Any library that is interested in FOLIO is able to receive quality support and services anywhere in the world.
Institutions across North America and worldwide are adopting FOLIO LSP. See a list of sites currently using either EBSCO FOLIO ERM and/or the full FOLIO platform using EBSCO FOLIO Services. Learn more about their implementations from related press releases.
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